What We Collect and Why It Matters
When you register, we collect your name, contact details and account credentials. Each time you fund your account — whether via JazzCash, Easypaisa or a Raast transfer — we log transaction references so we can verify your deposit and link it correctly to your wallet. We
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do not store full payment credentials on our servers; those stay with your chosen payment provider. We also collect device and session data: which browser you used, your approximate region, and session timestamps. This helps us detect unusual login attempts and keep your account secure. If
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you reach out to our support team, the content of that exchange is stored so we can follow up accurately. We retain your account data for as long as your account remains active and for a period afterward as required by applicable policy obligations. You can
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request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion — subject to any retention obligations that apply at the time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.